Grievance Redressal/ Escalation Matrix

�� Grievance Redressal/ Escalation
Matrix:
SEBI Registration Details:
Registered Name: “ARTH SADHANA”

�� Trade Name or Website: www.arthsadhana.com
Type of Registration: Research Analyst
SEBI RA Registration Number: INH000020341

�� BSE RA Enlistment Number:
SEBI RA List:
https://www.sebi.gov.in/sebiweb/other/
OtherAction.do?doRecognisedFpi=yes&intmId=14
BSE Enlisted RA: https://www.bseindia.com/IARA/Registe
redRA.aspx
Validity: Apr 21, 2025 – Apr 20, 2030

�� Registered/Correspondence Office Address:
261 A, MANDIR MARG, NEW A.G. CO OPRATIVE COLONY, Blind School, Kadru, Ranchi, RANCHI, JHARKHAND, 834002

�� Details of CEO/Head Customer Support:
Name: CHANDAN KUMAR
Phone: +91 9031656500
Email: arthsadhana.rnc@gmail.com

�� Important Notice:
If you are dissatisfied with our services, kindly raise your initial complaint to arthsadhana.rnc@gmail.com or contact +91 9031656500
If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
SEBI SCORES Link: https://scores.sebi.gov.in/
SEBI ODR Link: https://smartodr.in/
SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
SCORES iOS App: https://apps.apple.com/us/app/sebisc
ores/id6478849917
SCORES Google Play Store App: https://play.google.com/store/apps/de
tails?id=com.sebi

�� SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:
Visit the SEBI investor website at: https://investor.sebi.gov.in/


Research Analyst


Download SEBI SaarThi App in Android:
https://play.google.com/store/apps
/details?id=com.sebi.invapp
Download SEBI SaarThi App in iOS:
https://apps.apple.com/in/app/saa%
E2%82%B9thi/id1589426387

�� To protect the investors from unauthorized schemes/frauds due to impersonation:
1. Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website. Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
2. Always request email communications related to payment Invoices and from the RA's registered email ID listed on the SEBI website under Research Analysts.
3. Be sure to inform Research Analysts about any suspicious accounts.
4. You can find the list of Research Analysts in India registered with SEBI and BSE here:
https://www.sebi.gov.in/sebiweb/other/
OtherAction.do?doRecognisedFpi=yes&intmId=14.
https://www.bseindia.com/IARA/Regist
eredRA.aspx
5. Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.
6. The link to view/refer to issued press releases on the Exchange website is given below.

�� The Exchange website Link: –
1. https://www.bseindia.com/markets/Mar
ketInfo/MediaRelease.aspx
2. https://www.bseindia.com/attention_in
vestors.aspx
�� Visit the Investor Charter and Complaint Table at:www.arthsadhana.com