Grievance Redressal/ Escalation Matrix

Grievance Redressal / Escalation Matrix

SEBI Registration Details

BSE RA Enlistment

Registered / Correspondence Office Address

261 A, Mandir Marg, New A.G. Co-operative Colony, Kadru, Ranchi, Jharkhand – 834002

Details of CEO / Head Customer Support

Important Notice

If you are dissatisfied with our services, kindly raise your initial complaint to arthsadhana.rnc@gmail.com or contact +91 9031656500.

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI Investor Resources

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education.

Research Analyst

Download SEBI SaarThi App:

  1. Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website. Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
  2. Always request email communications related to payment Invoices and from the RA's registered email ID listed on the SEBI website under Research Analysts.
  3. Be sure to inform Research Analysts about any suspicious accounts.
  4. You can find the list of Research Analysts in India registered with SEBI and BSE here:
  5. Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.
  6. The link to view/refer to issued press releases on the Exchange website is given below:

Visit the Investor Charter and Complaint Table at: www.arthsadhana.com